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Consumer hotline:

For questions, suggestions and problems you can contact our customer hotline Monday to Friday from 9 to 17 o'clock: (0800) 1 11 22 90 (free of charge)

Consumer fax:

You can also contact us via the Henkel consumer fax with the following number: 0211/798 24 53

Postal address:

Henkel Wasch- und Reinigungsmittel GmbH, consumer advice, 40191 Düsseldorf


Use our contact form. For quick and uncomplicated processing, we recommend that you provide a telephone number where you can be reached during the day.